Shipping Policy
Medicube organizes its rules on processing, delivery, and tracking in the following sections. This page applies specifically to medicubed.shop.
Our approach at Medicube to delivery issues
For Medicube customers at medicubed.shop, this section explains delivery issues. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Medicubed.shop or 9549077474. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
tracking and addresses at Medicube
This tracking and addresses section covers orders and visits through medicubed.shop for Medicube. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
Medicube: processing and transit
For purchases made through medicubed.shop, Medicube applies the following guidance on processing and transit. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Our approach at Medicube to returns after delivery
For purchases made through medicubed.shop, Medicube applies the following guidance on returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Medicube also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
How Medicube handles delivery area
For purchases made through medicubed.shop, Medicube applies the following guidance on delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@Medicubed.shop
Phone: 9549077474
Physical address: 2974 N 13th St, Kansas City, Kansas, 66104, United States